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HR Shared Services Coordinator

Primary Location: Kiev, Kyiv, Ukraine Full time R1342747 投稿日: 03/21/2023

Job description

Job brief:

HR Coordinator is a supportive role within Human Resources department. HR Coordinator will act as a first point of contact for HR-related queries from employees, line managers and external partners (payroll and outstaffing services provider, medical and life insurance company, broker, etc.).

The main administrative duties include maintaining personnel records, managing HR documents (e.g., employment records and onboarding guides), maintaining and updating internal databases, preparing payroll files for payroll provider. The ideal candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner and ensure our HR department supports our employees while conforming to labor laws.

Main responsibilities:

  • Organize and maintain personnel records.

  • Update internal databases (e.g., record sick or maternity leave)

  • Prepare HR documents (e.g., employment contracts and new hire guides)

  • Revise company policies.

  • Liaise with external partners (e.g., insurance vendors, payroll provider, etc.)

  • Ensure legal compliance

  • Create regular reports and presentations on HR metrics (e.g., staff changes)

  • Answer employees queries about HR-related issues.

  • Assist payroll vendor by providing relevant employee information. (e.g., leaves of absence, sick days, and work schedules)

  • Process payment requests.

  • Participate in HR projects.

Requirements and skills:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.

  • 2+ years of experience in HR or a related field, with a focus on shared services.

  • Advanced knowledge of HR processes and procedures, including employee relations, benefits administration, and payroll management.

  • Basic Excel skills for reporting and salary management.

  • Experience using HR systems and technology to automate HR processes and improve efficiency (SAP, Peoplesoft or any other ERP System)

  • Demonstrated attention to detail when working with contracts, documents, and insurance files.

  • Strong organizational and interpersonal skills to effectively manage a high volume of HR-related tasks.

  • Ability to maintain confidentiality and handle sensitive employee information with discretion.

  • Excellent written and verbal communication skills to handle inquiries and provide guidance to employees.

  • Problem-solving skills to handle complex HR issues and find creative solutions.

  • Knowledge & Experience in Workday will be a plus.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at


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