Responsibilities:

• Support the development, planning, and execution of processes and procedures to support Operations Team of Consulting Group day to day operations.

• Develop scheduling and capacity reporting on resource-level forecasts, project financial performance, and ad-hoc requests based on business needs.

• Update operation system information, e.g., Salesforce CRM, PSA, etc.

• Manage and implement new resource-related systems and processes.

• Support labour resource management function for the Consulting Group.

• Maintain relationships with internal resources and leadership to ensure smooth planning and execution.

Requirements

• Bachelor's Degree
• 3-5 years of operation / sales support experience required
• Working knowledge with SalesForce systems is a plus
• Good basic Microsoft applications skill (Excel, Word, PowerPoint)
• Strong focus on process and detail; strong interpersonal and communication skills.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com