IQVIA is a global leader in providing innovative solutions to the life sciences industry. Our mission is to improve human health by advancing scientific research, enhancing patient outcomes, and driving healthcare innovation. At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The unique portfolio of analytics, consulting, data, technology solutions, and commercial services we provide to the life sciences industry is made possible by our 90,000 employees around the world who apply their insight, curiosity, and intellectual courage every step of the way.

Are you passionate about building strong client relationships and driving business growth? Do you thrive in a dynamic environment where you can make a significant impact? Look no further! We’re seeking a Client Relationship Manager to join our team at IQVIA in the role of (Senior) Key Account Manager - Healthcare.

Your Role

As a (Senior) Key Account Manager - Healthcare, you’ll be the key point of contact for our major clients within the innovative, and generics industry. You’ll collaborate with executives and leaders within client organizations to understand their priorities and exceed revenue and growth goals. Here’s what you’ll be doing:

• Strategic Advisor: Leverage your long-term client relationships to provide expert advice on marketing, market research, sales management, and industry trends. You’ll also be well-versed in IQVIA’s product offerings and consulting capabilities.

• Solution Architect: Anticipate client needs and work closely with our marketing, sales, and consulting teams to develop tailored solutions for complex business challenges.

• Business Development: Identify and lead new business opportunities within your assigned accounts. You’ll be at the forefront of expanding our reach and impact.

• Executive Interface: Engage with C-suite executives, marketing, and IT leaders to represent IQVIA and foster strong partnerships.

• Customer Satisfaction Champion: Monitor client satisfaction, ensuring we deliver on our promises. Collaborate with our sales and client service teams to maintain exceptional customer experiences.

• Renewals and Growth: Skillfully manage contract renewals and subscriptions, maximizing value for both parties.

• Mentorship: Share your expertise with less experienced sales team members, helping them hone their selling, account management, and negotiation skills.

• Global Impact: Collaborate with our global and regional account management teams to pursue multi-country opportunities.

• Contract Strategy: Take a proactive role in shaping contract strategies that drive success.

Qualifications That Set You Apart

• At least a Bachelor’s Degree in a Life Sciences discipline or a commercial foundation: Your educational foundation sets the stage for excellence.

• Sales and Account Management Experience: With minimum of five years of experience you’re well-versed in building client relationships and driving results in the healthcare environment (e.g. within pharmaceutical, generics or wholesaler industry)

• Consultative Selling Skills: Your ability to understand client needs and provide tailored solutions is a game-changer.

• Analytical Acumen: You love working with data and numbers.

• Effective Communication: Your verbal language skills in Portuguese and English are top-notch, and you’re an active listener.

• Interpersonal Savvy: You navigate relationships with finesse, both internally and externally.

• Negotiation Skills: You thrive in high-stakes negotiations.

• Multitasking Abilities: Simultaneously juggling priorities? No problem!

• Adaptability: Fast-paced environments energize you.

• Influencer Extraordinaire: You can rally internal and external stakeholders.

• Cool Under Pressure: When the heat is on, you maintain composure.

• Company Ambassador: Represent IQVIA with pride and professionalism.

• Ownership Mindset: You take responsibility for your actions.

• Initiative-Driven: Proactivity is your middle name.

• Continuous Learner: Curiosity fuels your growth.

• Knowledge Sharing Champion: Collaboration is key.

Our Offer

Why IQVIA? At IQVIA, we’re committed to making a difference. Join us in shaping the future of healthcare and unlocking new possibilities for patients worldwide.

• Fast Learning Opportunity: Dive into the dynamic world of life sciences. Our environment fosters rapid learning, allowing you to stay ahead of the curve.

• Pharma Industry Overview: Gain a comprehensive understanding of the pharmaceutical industry. You’ll be at the forefront of groundbreaking developments.

• Commercial and Strategic Projects: Be part of impactful projects that shape the future. Your insights will drive innovation.

• Growth Pathways: At IQVIA, evolution is encouraged. Whether you aspire to sales leadership or prefer lateral moves, we support your journey.

• International Exposure: Collaborate with global teams and work in multicultural environments. Your perspective will be enriched.

• Company Car: Enjoy the convenience of a company car, ensuring smooth travel as you make an impact.

Ready to make an impact? Apply now by submitting your CV in English language and be part of our exciting journey!

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com